Privacy Policy

Effective Date: 14.10.2024

Introduction

Your privacy is essential to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our business consulting services. We are committed to safeguarding your personal information while helping you achieve your business goals through effective planning, strategy, and management.

1. Information We Collect

We collect various types of information to provide better services to our clients. The information we may collect includes:

1.1 Personal Information

Personal information is any data that can be used to identify you. This may include, but is not limited to:

• Name
• Email address
• Phone number
• Company name
• Job title
• Address
• Payment information (if applicable)

1.2 Non-Personal Information

We also gather non-personal information that helps us analyze user behavior and improve our services. This includes:

• IP addresses
• Browser types
• Pages visited
• Time and date of visits
• Referral URLs

2. How We Use Your Information

The information we collect may be used for various purposes, including:

• Service Provision: To provide, maintain, and improve our consulting services, ensuring effective planning and strategy implementation.
• Client Communication: To communicate with you regarding your inquiries, consultations, and service updates.
• Marketing: To send you newsletters, promotional materials, and other information that may be of interest to you.
• Analytics: To analyze and understand how our services are used, which helps us improve and tailor our offerings to meet client needs.

3. Legal Basis for Processing Personal Information

We process personal information based on several legal grounds, including:

• Consent: When you have provided consent for us to process your personal information for specific purposes.
• Contractual Necessity: When the processing is necessary for the performance of a contract to which you are a party.
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

The security of your data is important to us. We strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. User Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal information under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of Cookies We Use:

• Session Cookies: We use session cookies to operate our service.
• Preference Cookies: We use preference cookies to remember your preferences and various settings.
• Security Cookies: We use security cookies for security purposes.

9. Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of any site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: Virgin Collection, 4 S Arm Rd, Victoria & Alfred Waterfront, Cape Town, 8001, South Africa

Thank you for trusting us with your information. We are committed to protecting your privacy and ensuring that your personal information is used responsibly.